Get in Touch

Connect with us through our various channels. We're here to help with any questions about our products.

Contact Information

Phone & WhatsApp

+62Chat on WhatsApp

Mon-Fri, 9AM-6PM WIB

Location

Jakarta, Indonesia

Available for local meetups and fittings

Instagram

@nyawakala

Follow us for latest updates and styling tips

Tiktok

@nyawakala

Follow us for latest updates and styling tips

Shopee Store

Visit our Shopee Store

Browse and purchase our complete collection

Frequently Asked Questions

How can I track my order?

You can track your order directly through the Shopee app or website using your order number. You'll receive tracking information via email once your order ships.

What is your return policy?

We accept returns within 7 days of delivery. Items must be in original condition with tags attached. Contact us via WhatsApp for return instructions.

Do you offer custom sizing?

Currently, most of our items are ONE SIZE or standard sizes. For specific sizing questions, please contact us via WhatsApp with your measurements.

How do I care for my NYAWAKALA items?

Care instructions are included with each item. Generally, we recommend gentle machine wash or hand wash in cold water and air dry for best results.

Do you ship nationwide?

Yes! We ship to all major cities in Indonesia through Shopee. Shipping times and costs vary by location - check Shopee for specific details.

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

*Response times may vary on weekends and holidays